Privacy Policy

Make Fit (“Make Fit,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you visit MakeFit.vip, purchase our products, create an account, subscribe to our services, contact our customer support team, or otherwise interact with us.

By using our website and services, you acknowledge the practices described in this Privacy Policy.

1. Personal Information We Collect

“Personal information” means information that identifies, relates to, describes, or could reasonably be linked to an individual.

Depending on how you interact with Make Fit, we may collect the following categories of information.

Information You Provide to Us

We may collect information that you provide directly to us when you:

  • Create or manage an account

  • Place an order

  • Subscribe to replacement filters

  • Contact customer support

  • Submit a form or survey

  • Sign up for email or SMS marketing

  • Participate in promotions or other activities

This information may include:

  • Name

  • Email address

  • Phone number

  • Billing address

  • Shipping address

  • Account information

  • Order information

  • Customer service communications

  • Other information you voluntarily provide

2. Order and Payment Information

When you place an order, we collect information necessary to process and fulfill your purchase, including:

  • Contact information

  • Billing information

  • Shipping information

  • Order details

  • Transaction information

Payment information may be processed by third-party payment providers such as Shopify Payments, PayPal, credit card processors, or other payment platforms.

Make Fit does not necessarily store your complete payment card information directly.

3. Information Collected Automatically

When you visit MakeFit.vip, certain information may be collected automatically, including:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Device identifiers

  • Approximate location

  • Pages viewed

  • Time spent on our website

  • Referring websites

  • Shopping and browsing activity

  • Website interaction data

We may collect this information through cookies, pixels, analytics tools, and similar technologies.

How We Use Your Personal Information

We may use your personal information for the following purposes:

Providing Our Products and Services

We use your information to:

  • Process and fulfill orders

  • Deliver products

  • Manage customer accounts

  • Process payments

  • Provide filter subscriptions

  • Handle returns and refunds

  • Provide warranty support

  • Respond to customer service requests

Improving Our Website and Products

We may use information to:

  • Understand how customers use our website

  • Improve website functionality

  • Improve our products and services

  • Analyze customer behavior

  • Conduct research and analytics

  • Detect technical problems

Communicating With You

We may use your contact information to communicate with you regarding:

  • Orders

  • Shipping updates

  • Returns

  • Refunds

  • Subscriptions

  • Product support

  • Account information

  • Changes to our policies

  • Customer service requests

With your consent where required, we may also send promotional emails or marketing communications.

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in our emails.

SMS Marketing and Notifications

If you provide your phone number and opt in to receive SMS communications, we may send you text messages relating to:

  • Your orders

  • Shipping updates

  • Customer support

  • Abandoned checkout reminders

  • Promotions

  • Special offers

Consent to receive marketing text messages is not required to make a purchase.

Message and data rates may apply.

You may opt out of marketing text messages at any time by replying STOP to a message you receive from us.

For assistance, you may reply HELP or contact our customer support team.

Cookies and Similar Technologies

Make Fit uses cookies and similar technologies to operate, protect, analyze, and improve our website.

Cookies are small data files stored on your browser or device.

We may use the following types of cookies:

Strictly Necessary Cookies

These cookies are required for basic website functionality, including:

  • Website navigation

  • Shopping cart functionality

  • Checkout

  • Account login

  • Security

Disabling these cookies may prevent certain parts of the website from functioning correctly.

Performance and Analytics Cookies

These cookies help us understand how visitors interact with our website.

For example, we may use analytics services to understand:

  • How visitors find our website

  • Which pages they visit

  • How long they stay

  • How customers interact with products

  • Where website performance can be improved

Functionality Cookies

These cookies help remember your settings and preferences so we can provide a more personalized experience.

Advertising and Targeting Cookies

We and our advertising partners may use cookies, pixels, or similar technologies to understand browsing activity and provide more relevant advertising.

These technologies may be used for:

  • Advertising measurement

  • Audience creation

  • Remarketing

  • Personalized advertising

  • Campaign performance measurement

Depending on your location, you may have the right to opt out of certain advertising or tracking technologies.

Third-Party Cookies

Some cookies and tracking technologies on our website may be provided by third parties.

These may include providers involved in:

  • Website hosting

  • Analytics

  • Advertising

  • Payment processing

  • Email marketing

  • SMS marketing

  • Customer support

  • Subscription management

These third parties may process information according to their own privacy policies.

How We Share Personal Information

We do not sell your personal information in the traditional sense of exchanging your information for money.

We may share personal information with trusted third parties when necessary to operate our business and provide our services.

These may include:

Service Providers

We may share information with companies that help us provide services such as:

  • Shopify and website hosting

  • Payment processing

  • Order fulfillment

  • Shipping and delivery

  • Email services

  • SMS services

  • Analytics

  • Advertising

  • Customer support

  • Subscription management

  • Fraud prevention

These providers may access personal information only as necessary to perform services on our behalf.

Payment and Delivery Providers

When you purchase a product, certain information may be shared with payment processors, logistics providers, shipping companies, and other parties necessary to complete your transaction and deliver your order.

Advertising and Marketing Partners

Subject to applicable laws and your privacy choices, information about your activity on our website may be shared with advertising and marketing partners to measure campaigns or provide relevant advertisements.

Business Transfers

If Make Fit is involved in a merger, acquisition, restructuring, financing, bankruptcy, sale of assets, or similar business transaction, personal information may be transferred as part of that transaction where permitted by law.

Legal Compliance

We may disclose personal information where we reasonably believe disclosure is necessary to:

  • Comply with applicable laws or regulations

  • Respond to lawful requests from government authorities

  • Comply with legal proceedings

  • Prevent fraud or illegal activity

  • Protect the rights and property of Make Fit

  • Protect the safety of our customers or others

  • Enforce our terms and policies

Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including:

  • Providing our services

  • Maintaining business and transaction records

  • Meeting legal and regulatory requirements

  • Resolving disputes

  • Preventing fraud

  • Enforcing agreements

Retention periods may vary depending on the type of information and applicable legal requirements.

Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information.

These rights may include the right to:

  • Request access to your personal information

  • Request correction of inaccurate information

  • Request deletion of your information

  • Request restriction of certain processing

  • Object to certain processing

  • Withdraw consent

  • Request a portable copy of your information

  • Opt out of certain marketing communications

  • Opt out of certain targeted advertising or data sharing where applicable

To exercise a privacy right, please contact:

makefit_shopify@163.com

We may need to verify your identity before completing your request.

EEA and UK Residents

If you are located in the European Economic Area (EEA) or United Kingdom, we may process your personal information under one or more lawful bases, including:

  • Your consent

  • Performance of a contract with you

  • Compliance with a legal obligation

  • Our legitimate business interests

Where you have provided consent, you may withdraw that consent at any time.

You may also have the right to lodge a complaint with your local data protection authority.

International Data Transfers

Make Fit serves customers in multiple locations, and some of our service providers may process information outside your country of residence.

As a result, your personal information may be transferred to or processed in countries with different data protection laws.

Where required, we use appropriate safeguards designed to protect personal information when it is transferred internationally.

Third-Party Services

Our website may use or integrate third-party platforms and services, including payment processors, analytics providers, social media platforms, advertising platforms, and shipping providers.

For example, these may include services provided by:

  • Shopify

  • PayPal

  • Google

  • Meta

  • Email and SMS marketing providers

  • Shipping and logistics providers

When you interact directly with a third-party service, that company's privacy policy may also apply.

We encourage you to review the privacy policies of third-party services you use.

Third-Party Websites

MakeFit.vip may contain links to websites operated by third parties.

We are not responsible for the privacy practices, security, accuracy, or content of third-party websites.

We recommend reviewing the privacy policies of any third-party website before providing personal information.

Information Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against:

  • Unauthorized access

  • Loss

  • Misuse

  • Alteration

  • Disclosure

  • Destruction

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

If you believe your information or Make Fit account has been compromised, please contact us immediately.

Children's Privacy

Our website and services are not intended for children under the age required by applicable law to provide valid consent to data processing.

We do not knowingly collect personal information from children in violation of applicable law.

If you believe that a child has provided personal information to us improperly, please contact us so that we can take appropriate action.

Deleting Your Information

You may request deletion of certain personal information by contacting us.

Please note that we may retain certain information where required or permitted by law, including information necessary for:

  • Financial and tax records

  • Fraud prevention

  • Legal compliance

  • Resolving disputes

  • Enforcing agreements

  • Maintaining transaction records

Deleting certain information may also affect our ability to provide your account or related services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

  • Changes to our business

  • Changes to our website or services

  • New technologies

  • Legal or regulatory requirements

  • Changes to our privacy practices

When we make material changes, we may provide notice on our website or through other appropriate means.

We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions about this Privacy Policy, your personal information, or your privacy rights, please contact us:

Make Fit Customer Support

Email: makefit_shopify@163.com

Website: MakeFit.vip