Shipping policy
SHIPPING POLICY
Thank you for visiting and shopping with us. The following are the terms and conditions that constitute our Shipping Policy.
1. Order Processing Time
All orders are processed within 1–2 business days (excluding weekends and holidays). Once your order has been shipped, you will receive a confirmation email with a tracking number.
2. Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
- Standard Shipping: 3–7 business days
- Express Shipping: 1–3 business days
*Note: Delivery times are estimates and may vary due to carrier delays or peak holiday seasons.
3. Order Tracking
When your order ships, you will receive an email containing a tracking link. Please allow 24–48 hours for the tracking information to update with the carrier.
4. Customs, Duties & Taxes
We are not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
5. Lost, Stolen or Damaged Packages
If your package arrives damaged, or if it is lost in transit, please contact us immediately at makefit_shopify@163.com with your order number and photos of the damage (if applicable). We will work with the carrier to resolve the issue as quickly as possible.
6. Contact Us
If you have any further questions about our shipping policy, please contact us at makefit_shopify@163.com.